Frequently Asked Questions

The choice to move my loved one to special care is the most difficult thing I have ever done. How can you help me make the move?
Our entire purpose is to help you and your loved one during this challenging time. You will feel our caring and support as we walk with you each step of the way. Family support sessions will give you assistance emotionally and educationally. Our experienced staff will even teach you how to say good bye when you leave to go home.

How do residents spend the day?
Our entire staff spends the day engaging residents and helping them be happy and content. We offer music and art therapy led by professionals. You will find pets and children visiting St. Andrews. Exercise, walks in the garden, trips out to lunch, or rides in our van—these are the things that fill our days. We have an on-site beauty and barber shop. We enjoy projects such as making bird feeders, art, and music. If you look around, you may even see us at our local ice cream shop. We enjoy living life to the fullest.

Can residents go outdoors?
Many activities take place in the garden. We plant flowers and vegetables. You will find people planting, watering, weeding, or just "smelling the roses." You will see families having picnics and enjoying fruit from the trees in our orchard. Our garden is fenced and locked, which allows residents to spend time outside.

Can residents be awake and out of their rooms at night?
We have staff that is awake and available to meet the needs of our residents. We offer snacks, watch "old time movies," and gently re-direct back to sleep.

What type of staff training do you offer?
All employees receive ongoing specialized training that promotes caregiving with respect and sensitivity to individual differences. Our staff meets monthly for intensive training sessions on various topics that directly relate to provide the best care and services for our residents.